The onset of the coronavirus pandemic sent shockwaves across every sector of the corporate world. Entire industries shut down, and many had their supply chains badly disrupted.

Unlike the past years when we analyze CX trends just by assessing industry KPIs to predict incremental changes, 2020 and its events caused…

Warm greetings to all our clients and employees. This Christmas, we want to share our genuine appreciation for the hard work and business you have given us throughout the year. Wishing you a happy and blessed Christmas with Jesus, your family and friends.

Merry Christmas!

One Contact Center

A U.S. based BPO company specializing in customer service, chat, email support & back-office support services. Call 1–888–680–1663. www.onecontactcenter.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store